Privacy Policy
1. Information we collect
We collect information in two ways: Information you provide when you create an account, place an order, contact support, or subscribe to updates. Information from the Necko app and device, such as posture-related metrics, app settings, and technical logs needed to provide features and improve reliability. We also collect limited information automatically on our website (for example cookies and analytics) as described below.
2. How we use your information
We use your information to provide and improve Necko products and services, process payments and fulfill orders, personalize in-app coaching and reminders, respond to requests, detect abuse or fraud, comply with legal obligations, and—if you opt in—send product updates or marketing you can unsubscribe from at any time.
3. Sharing your information
We do not sell your personal information. We may share data with service providers who help us run our business (for example hosting, analytics, payment processing, and email delivery), subject to confidentiality and only as needed. We may also disclose information if required by law or to protect the rights, safety, and security of Necko, our users, or others.
4. Cookies & tracking
We use cookies and similar technologies on our website to remember preferences, measure traffic, and understand how visitors use our pages. You can control cookies through your browser settings; disabling them may limit some site features.
5. Your rights
Depending on where you live, you may have the right to access, correct, or delete certain personal data, export a copy of your information, object to or restrict some processing, and withdraw consent for optional communications. Contact us at hello@necko.com to exercise these rights where applicable.
6. Data security
We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. No method of transmission over the internet is 100% secure; we encourage you to use strong passwords and keep your account credentials private.
7. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the effective date. Continued use of Necko after changes means you accept the updated policy.